Please read carefully to assure that your purchased items qualify for a return. Please email firstname.lastname@example.org if you have any questions in regards to whether or not your items qualify for a return. If your item is damaged please refer to the warranty claim.
If you are not satisfied with your Deckor Limited on-line purchase you may return the goods within 30 days of the original purchase date.
- Make sure to include your proof of purchase (Email or package receipt) along with the Return Form attached on this page.
- Product must be returned unused in its original packaging.
- Once processed, you will be credited back to your original payment method.
- Returns are ONLY valid if item was purchased through Deckor Limited (www.Deckorlimited.com), is within 30 days of purchase, and is still in the condition it was received.
- Customers returning product, not in the original condition may be subject to a re-stocking fee of up to 25% of the total amount of the original purchase price.
- Packages received with an incomplete return form could face a processing fee of 5%, from the total returned merchandise amount, at our discretion.
- PURCHASES OF SALE ITEMS ARE FINAL. Any item purchased at a discounted sale price is not eligible for a refund. *Full priced items bought with a discount code still qualify for a refund.
- Deckor Limited is not responsible for any product returned that does not qualify for a return. Any items received that do not qualify for a return will be sent back to the sender.
How to receive a refund on your Deckor product:
Print out and complete the return form and send it in with your Deckor product. We encourage you to send your Deckor product by a traceable method (such as Fed Ex or UPS), as Deckor Limited is not responsible for lost or misdirected packages. For non-delivery or further information, email us at email@example.com.
Once we have received your package expect up to 10 business days of processing time for your return.
For further questions regarding receiving a refund on Deckor products please contact, firstname.lastname@example.org
Note: Items purchased from an Authorized retailer must be returned to the place of purchase.